Having an unexpected furnace go out during a very cold time of year, my family needed to find a new repair place. ‘Ballard Natural Gas Service,’ was available the next day and top notch. Cole and Alex worked very hard to install a new system. My mom and I were quite impressed with how quickly and efficiently the process was. Thank you so much for all the hard work and help Cole and Alex! We appreciate it.

Austin was great!

Installed heat pump and tankless water heater on an emergency basis when our aged HVAC systems failed,. Later, however, leaking plumbing had to be repaired; they obtained the wrong city permits; they failed to install proper drainage or wiring or electrical outlets. Waiting for remediation. Almost a year later, multiple attempts to fix leaking heat pump have failed, no mechanical permit yet, competence and credibility of Ballard greatly in doubt.