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Professional Plumbing Services Available Now

Schedule a Free Whole Home Plumbing Assessment

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12 Month Zero Interest*

or $500 off install

Upgrade Comfort With Convenient Monthly Payments.

Financing available on qualifying residential water heater, A/C, and furnace purchases, subject to credit approval. Terms and conditions apply. Not all applicants will qualify. Cannot be combined with other financing offers unless otherwise stated.

*No interest financing is subject to approved credit. Interest will be charged to your account from the purchase date if the purchase balance is not paid in full within the promotional period. Call for more details.

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Free Second Opinion

Avoid Unnecessary Repairs And Replacements.

Free second opinion with a written estimate or diagnosis from another service provider. Evaluation only; additional diagnostics, repairs, and parts or services are not included. Valid for residential customers only. Available only for systems that are 10 years old or older or have a repair estimate of $3,000 or more. Cannot be combined with any other offers.

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Same Day Service

Get Fast Professional Help When You Need It Most.

Same-day and next-day installation subject to equipment availability and scheduling. Not all systems or installations qualify. Additional charges may apply. Residential customers only.

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$100 Off Duct Cleaning

Improve Air Quality And System Performance.

Offer valid on qualifying residential duct cleaning services. Additional charges may apply for excessive contamination, inaccessible ductwork, multiple systems, or additional services. Cannot be combined with other offers or prior sales.

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$250 Off Indoor Air Quality

Reduce Dust, Allergens And Airborne Irritants.

Discount applies to qualifying indoor air quality products and packages only. Additional charges may apply for installation, modifications, accessories, or services not included in the selected package. Must be applied at time of purchase. Cannot be combined with other offers or prior sales.

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Service Heating & Cooling
Carrier Products

Our technicians receive hands-on training to keep up with the latest technology in the industry.

Over 30 Years of Excellence
Customer-Centric Approach
Eco-Friendly Practices
State-of-the-Art Technology
Commitment to Local Community

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Exceeding Expectations
Since 1993

Since 1993, Ballard Natural Gas Service (BNGS) has been locally-owned and operated. BNGS specializes in superior full-service heating and cooling services, HVAC installation, maintenance, and repair, and electrical services. Our company continues to grow through word of mouth and client referrals and we are proud to have a remarkable 4.9 star (out of 5) review rating on Google.

INDOOR AIR QUALITY
Breathe easy—and count on Ballard Natural Gas Service for your indoor air quality.

TANKLESS WATER
TANKLESS WATER Energy-efficient systems also provide you with optimal comfort for your home.

MAINTENANCE
We offer a 5 Star Maintenance Plan with discounted annual maintenance, same day service (if you call before 1pm) and reminders when your maintenance is due.

Home Comfort Experts
Trust Mitsubishi Products

We're proud to be an award-winning Mitsubishi Diamond Elite Contractor

Expert Training
Industry Best Warranty
Advanced Product Knowledge
Exceptional Customer Support
Authority on New Technologies

Mitsubishi Electric ductless HVAC systems.
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Hear What Our Customers Are Saying

4.9
Based on 1595 reviews
David Roberts
12 hours ago
They appear to be ou t of business. I have called 6 different phone numbers from their website main page, their scheduling tool online as well as yelp and google. I know they were purchased but it's weird that none of the phone numbers are working.
Below is my updated review- see at the end my review before today. Now…. 3 stars. It hurts to change your perception of a company you truly held up as one of the best. Sadly I am updating my review of this company. After 14 years of being a client, it is time to find someone else. Super disappointed in how things have progressed over the years. It was a company I trusted and was willing to pay a bit more for the excellent service and attention to detail. But it seems those days are over. They are extremely high priced and don‘t fully disclose what’s included, only to upsell you. Every year I get annoyed that I am asked to add things to a brand new system. Why weren’t these things added at install and why aren’t the recommendations in written form on my documents? This year I got subjective recommendations- meaning no hard evidence things “needed” to be done. They wanted $2600 to service my HVAC mini spilt system for its “full” annual maintenance. This is absurd. And this was for half of my needs… I still had another system that needs its maintenance. If I were to have done the whole house- $4000! They are a Diamond Elite Dealer with Mitsubishi and with that comes expectations that the checklist of what needs to be done for warranty and to keep my units in perfect running order, will be done! They weren’t really willing to work with me and held their ground on their pricing and that add on costs are necessary and how they do business. My loyalty and over 75K money spent with them- didn’t mean much. No one in the area charges this much nor leaves off key components to keep the system running. So my suggestion and recommendation is to get in writing what you will be paying for. Compare to other companies and make sure you are getting what needs to be done to keep your warranty in check. Just do your due diligence. PRIOR REVIEW= 5 STARS! I have been a customer for over 10 years. There’s no project. I don’t hesitate to call them on first. They take very good care of me. All the technicians are super friendly on time and proficient.
Response from the owner:Pam, thank you for the 5 star review on your recent service. Thank you too for being a longtime client and for trusting us all these years. Our team works hard to ensure that our work meets your expectations, and it’s great to hear that we succeeded. We appreciate your business and look forward to serving all of your future HVAC and electrical needs. Best wishes, Ballard Natural Gas Service Ownership Group
Stu Witmer
1 day ago
Great work. Friendly demeanor.
Response from the owner:Hi Stu, Thank you for the 5-star review of the maintenance service our technician performed on your Mitsubishi heat pump system. We're glad to hear that he had a friendly demeanor and provided great work! We appreciate your continued trust as a longtime customer and valued member of our maintenance plan. Thank you for your business. We look forward to assisting you with your future HVAC, electrical, and plumbing needs. Best wishes, Ballard Natural Gas Service Ownership Group

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