Ballard Natural Gas Service is your trusted source for full-service heating and cooling services, HVAC installation, maintenance, and repair, and electrical services. Since 1993, we have been locally-owned and operated, and we have more than 30 years of experience in the HVAC industry. Check out our glowing reviews!
Trane heat pump that is quiet enough to be approved for Seattle's noise ordinance.
Heat Pump Benefits
In 2022, heat pump sales exceeded gas furnaces in the U.S. for the first time, with over a staggering 4.3 million units sold.
- Easy to Maintain: They provide heating and air conditioning, meaning you only need to maintain one unit instead of two.
- Efficiency: A heat pump can deliver three times more energy than the electricity it consumes. You enjoy lower energy bills every month.
- Environmentally Friendly: Unlike a gas furnace, they do not burn fossil fuels, allowing you to enjoy a cleaner energy source and better indoor air quality.
Interested in reaping the benefits of a heat pump, including significantly lower energy bills? Schedule a free consultation today, and let’s explore if it’s the right fit for your home.
Learn more about heat pump installation.
What About the Cold Weather?
According to the International Energy Agency, some of the world’s coldest countries, such as Norway, Sweden, and Finland, have the greatest rates of heat pumps.
Mitsubishi hyper heat ducted heat pump
Heat Pump Maintenance
Be sure to schedule routine heat pump maintenance to keep your HVAC equipment running at peak capacity throughout the year. Our maintenance team will check the heat exchanger, blower, refrigerant lines, and other components to ensure your system operates at optimum efficiency.
Plus, our experts will catch those minor issues before they turn into costly problems. We’ll offer you whole-house solutions to conserve energy use while increasing your comfort. Call us today!
Learn more about heat pump maintenance.
Install a Heat Pump in Your Home
Start saving today—take advantage of federal tax credits to install a heat pump in your home. Call Ballard Natural Gas Service at 206-784-8101 or request service online and one of our Design Experts will meet with you to work on the most efficient ways to heat and cool your home. From Woodinville to Ballard and surrounding cities, we are your local HVAC resource.
Need Heat Pump Service?
Contact the Experts at Ballard Natural Gas Service.
Call us at 206-784-8101!
“What an impressive team of great young men! From Tyler, Clinton who gave us our initial quote and inspection, to Mike, Juan & DJ & others, they were friendly, respectful, engaging & extremely professional!!! This whole team exudes confidence & professionalism!!! The installation is happening as we speak and we couldn’t be happier. We highly recommend this company for ALL you HVAC needs”
“I'm writing this review to express my extreme dissatisfaction with Ballard Natural Gas Service. My recent experience with them was unprofessional, stressful, and involved a broken promise.
Here's a breakdown of the problems I encountered:
• Unreliable Communication: Reaching customer service was a struggle My calls were unanswered and were screened because I expressed my dissatisfaction. The representative became frustrated, gave me attitude, and hung up the call because I asked to speak to the service manager.
• Deceptive Pricing: I initially contacted Ballard Natural Gas after receiving a quote from AirGanic. When I explained the situation, a Ballard sales representative assured me they would match AirGanic's price for the service. However, they quickly said no because it would be out of their price range. Ballard reneged on their promise to match the quote. The final bill was significantly higher than AirGanic without the customer service and peace of mind that we were promised.
• Quality of Service: In addition to taking two days off for installation, and no final walk-through, I had to take four additional days for the service tech to diagnose the issue of non-working equipment. They later did not take responsibility for not determining that the pump needed to be hardwired rather than plugged into an outlet since a switch controlled it (I had no previous knowledge of the ins and outs of installation). This simple concern should’ve been diagnosed by the salesperson, or project manager, or four times a technician came out to resolve the issue. Unfortunately, the service itself left much to be desired. They also failed to indicate that an air duct should have been replaced to reach the unit comfortably and without issue, so they decided to quote another price.
Overall, this experience with Ballard Natural Gas Service was a huge disappointment. Their lack of communication, scheduling issues, and quality of service left me feeling frustrated. They wasted my time and misled me about the pricing and superior customer service. I would recommend you research other companies before arriving at a decision.”
“Austin was great. Will refer anyone I know. Explained everything. Patient even with interfering dogs. Wholly satisfactory and re-upped for next year’s maintenance.”
– Shelley K.
“George was great and answered all of our questions.”
– Erica L.
“Justin was great! He was very thorough, nice, polite, and knowledgeable.”
– Heidi S.
“Justin is the best service provider!
He’s kind, honest & reliable!
Each year he comes on time & maintains heat pump exceptionally! Thank you BNG for all you do for Ballard!!”
– Kim S.
“Justin was prompt, polite and thorough. Great job, and good recommendations.”
– Tarl O.
“Justin, our technician, was professional, knowledgeable and very efficient in this service visit.”
– Bill H.