When you choose our team, you get more than just a new heating and cooling system — you get peace of mind, protection, and long-term value that other contractors simply can’t match.
1. Price Lock Guarantee
The price you see is the price you pay. When other contractors run into unexpected issues, many issue “change orders” that increase your cost. We don’t do that. If our labor or material costs go up, we cover the difference. You’re always welcome to adjust your project’s scope, but we’ll never raise the price of the original scope once it’s agreed upon.
2. Hassle-Free Warranty Support
If anything ever goes wrong, just call us. We handle all manufacturer warranty claims directly so you never have to sit on hold or file your own paperwork. Many smaller companies or subcontractors will try to pawn this off on the homeowner — but we take care of it for you from start to finish.
3. Priority Service for Our Customers
We reserve daily service slots exclusively for our installation customers, so if you ever need help, you’ll always get priority treatment and fast response times.
4. Lifetime Workmanship Warranty
We stand behind our installs for life. If an issue ever comes up because of how the system was installed, we’ll fix it — no charge.
5. Rebate Management
We handle all rebate paperwork so you don’t have to. Some local incentives, like PSE or Seattle City Light, require customer logins and multi-step submissions, but we’ll walk you through every part of that process to make sure you get everything you qualify for.
6. Performance Guarantee
We perform Manual J heat loss calculations for every home to ensure your system is properly sized and designed. If within the first year you find that your system isn’t keeping up with heating or cooling demands, we’ll return to fix, adjust, or upgrade whatever is necessary to bring it up to our heat loss standards — at no additional cost to you.
7. Post-Install Walkthrough
After installation, your design expert will personally visit to review the completed work, answer questions, go over system operation, and walk you through the manuals. This final walkthrough is our way of putting the finishing touch on your project and making sure you’re completely comfortable with your new system.