While doing the work, they checked in on a regular basis, made sure we understood what they were doing, and had if we had questions.
They were courteous and efficient.
Excellent service!”
“Showed up in time window, efficient, and very helpful !”
“I want to thank Eder and Max for a job well done. They kept me informed on what they were doing. I am very satisfied with the work that they did . James”
“This is my second house that Ballard Natural Gas has helped us maintain.
They are without fail professional, personal, punctual and efficient., and always a pleasure to deal with. They put care into what they do and it comes across. Astin was our tech guy today and remains awesome. But no matter who you interact with, you’ll be pleased.”
“Conrad inspected our AC and furnace. He gave us a good idea of what to expect from both units and what our options are. 5 stars!”
“Kevin was on time and worked for about 4 hours to install new heat pump. He was very friendly and kept me informed on progress.
I really appreciate his work ethic.”
“Zachary is terrific. Positive, energetic, friendly, and efficient. The ductwork and blower look SO much better. Truly a pleasure to have Zach and Eder on-site. Getting this job done was delayed by several months due to a short hose and the time it took to get the needed parts. That said when I spoke with Nicole to get the work scheduled, everything went off like clockwork. Great job by all. Thanks.”
“Alex and Cole did a great job installing our heat pump. They were efficient and ensured we were happy before they finished the job. It was a quick and painless experience.”
“Austin came out for the annual service on our heat pump (installed a year ago). He did an excellent job — especially happy that he resolved the noise issue with the heat pump (evidently caused by the stabilizing and noise-dampening brackets). Also flushed our tankless water heater while he was here. Very professional and efficient.”