“Austin was fantastic. Explained everything using terms we could understand. Listened to us and worked with us to find the best solution for our heating situation. Would recommend him to anyone with a heating question.”
“After 25 years, we needed to replace our intermittently working gas furnace. Tony came out to assess our needs, offering an estimate for both a gas furnace replacement and a new Mitsubishi heat pump. Tony was thorough in his assessment, and patient and friendly answering questions over email. We ultimately decided on the heat pump since we did not already have an a/c unit. The installers and electrician (Jay, Anthony, and Aaron) were great – friendly, clean and careful. Excellent experience from start to finish. The heat pump is much quieter than our previous gas furnace, and our home is consistently warm and toasty. Thank you BNG!”
“Ballard Natural Gas was terrific at every step in the process to replace our old heat pump. Tony was detailed & informative as we considered options & inspired great confidence in our decision to move forward. Jay, Anthony & Otto were excellent during the install itself. They were thorough, effective & very efficient. They went beyond expectations in their approach & in leaving a very clean set-up. They also took care of a site issue that needed an update.
Since the install, our home has never been warmer. The system was sized well & We’re super pleased with the outcome! Thank you!!”
“Our 22 year old furnace died on Sunday and Ballard Natural Gas installed a new gas furnace on Wednesday. It works like a champ! Our house is nice and toasty! Jay did a fantastic job on the installation. He showed up exactly on time and worked very quickly and left no mess behind. He answered all of my questions. He's very professional.
Everyone I communicated with from BNG was very personable and helpful. Austin who came out to look at my old furnace was great, too. He clearly explained all of my options with no sales pressure.
Spending money on a furnace is not that much fun, frankly, but BNG made it as painless as possible. I would definitely recommend them to anyone”
“I had Aaron and Alex come out after another company started the electrical / water heater project. Aaron fixed electrical mistakes the other company made and put in an usable outlet in my garage. Alex took out my old gas boiler and put in an instahot water heater, which has the added benefit of giving me more space in my tiny Seattle garage. Their work was so clean and well done. Worth paying for for their quality work.
Both men were absolute professionals. As a woman, I was very comfortable with them in my home. Thank you for the great work!”
“Brady and Cole installed a new furnace for us. They did a smooth job and explained everything with clarity and patience. We appreciate their professionalism.”
“Alex was very professional,knowledgeable, and personable.”
“We had fast, efficient service on our furnace and hot water heater. Great to know both systems are working properly with winter at our door! Thanks”
“Juan and Humberto installed a new furnace and 3-unit mini splits at my house. Everything was excellent and the team was professional and friendly. Will definitely reach out to Ballard gas for any gas, hvac or electrical work in the future.”