“Kevin, Juan, and D.J. Installed an AC unit, and upgraded our aging furnace. The installation went smoothly, they explained each step carefully, and left no mess after working. They were finished sooner than we expected. I also want to leave a shout out to Tyler who was the initial contact in helping us through the process of estimating what equipment would best set our needs, working with our budget, and carefully planning with us how and where devices would be placed. Kudos all around.”
“We have a tiny lot with few options for where to put heat pump due to city codes. The team at Ballard Gas helped with placement selection. The have a meticulous installation process with a lot of communication between team members to ensure it goes smoothly. Very pleased.”
“Eder and Max were fantastic! As they arrived and were getting things set up, they made sure we had the cat safely tucked away in a bedroom. They explained the whole process and what they were gonna do. They kept asking if we had any questions or needed any additional information.
While doing the work, they checked in on a regular basis, made sure we understood what they were doing, and had if we had questions.
They were courteous and efficient.
Excellent service!”
“Showed up in time window, efficient, and very helpful !”
“I want to thank Eder and Max for a job well done. They kept me informed on what they were doing. I am very satisfied with the work that they did . James”
“This is my second house that Ballard Natural Gas has helped us maintain.
They are without fail professional, personal, punctual and efficient., and always a pleasure to deal with. They put care into what they do and it comes across. Astin was our tech guy today and remains awesome. But no matter who you interact with, you’ll be pleased.”
“Conrad inspected our AC and furnace. He gave us a good idea of what to expect from both units and what our options are. 5 stars!”
“Kevin was on time and worked for about 4 hours to install new heat pump. He was very friendly and kept me informed on progress.
I really appreciate his work ethic.”
“Zachary is terrific. Positive, energetic, friendly, and efficient. The ductwork and blower look SO much better. Truly a pleasure to have Zach and Eder on-site. Getting this job done was delayed by several months due to a short hose and the time it took to get the needed parts. That said when I spoke with Nicole to get the work scheduled, everything went off like clockwork. Great job by all. Thanks.”