“Alex and Cole did a great job installing our heat pump. They were efficient and ensured we were happy before they finished the job. It was a quick and painless experience.”
“Austin came out for the annual service on our heat pump (installed a year ago). He did an excellent job — especially happy that he resolved the noise issue with the heat pump (evidently caused by the stabilizing and noise-dampening brackets). Also flushed our tankless water heater while he was here. Very professional and efficient.”
“Zack & Eder cleaned our ducts and did an excellent job. They are 2 of the happiest folks I’ve seen in awhile, especially while doing their job! They were so happy, they went above and beyond and cleaned our dryer duct as well!!
Then came Jay and Tony for the furnace install. Not only did everything worked the first time, their attention to details were superb. Not only were there no bubbles in the silver tape, they were all aligned! Now that’s attention to detail. Jay then repaired one last issue in my dryer duct that the cleaning crew noticed which again was above and beyond! No extra charges from either crew. They were just genuinely nice guys that wanted to fix a problem they saw, on their own time. How amazing is that to see these days? Fantastic service from both teams. And genuinely super people! Will definitely recommend to friends, neighbors and folks at work!!”
“Excellent timely work courteous and professional service”
“Alex just completed my gas furnace (Trane ) installation this morning. He was prompt, friendly and knowledgeable. He went through the steps to adjust the new Honeywell thermostat and showed me how to change the filter in the furnace. I have had excellent experiences with all of BNG's service people. Alex is a credit to your company!”
“Daniel was pleasant and willingly explained what he was doing.. Would welcome him back.”
“Zack & Eder did an excellent job cleaning my ducts yesterday. They explained everything and worked hard .
Everything was great and I would highly recommend Ballard Natural Gas company.
Thanks again for the new furnace Monday and the duct cleaning yesterday.”
“Great team today, Zack and Eder were our Duct Cleaning guys and they were on their game! They put down drop cloths under the 10 inch pipe. Our ducts and fan blades are clean and dust free. Also, they walked us through the process and cleaned and vacuumed before they left. They were very thoughtful about our home and their work.”