This has been a very disappointing experience, as the problem remains unresolved and we continue to go in circles without a solution.”
“Justin was professional and did the maintenance without disrupting our household. He’s a great representative for the company”
“Humberto is an excellent worker. He worked approximately seven hours putting in my new equipment. He explained the entire nature of the installation and was absolutely perfect in every aspect of his work. I would highly recommend him to anybody who needs his services. Congratulations Humberto. Joan Barokas. 206-313-1384.”
“Raul was prompt, and was informative about the process. He told me that the intake register filter inside my house was restricting the airflow. Once removed the airflow was great. Thanks so much.
Karen”
“Austin was a joy to work with. We appreciated his thorough diagnostics and detailed explanations of our options. He is relaxed, pleasant, and very knowledgeable. We also appreciate Ballard's quick response to our call, and how quickly our problem will be resolved. Based on our experience with Austin, we would be pleased to recommend Ballard Natural Gas Service.”
“Thank you for installing a new HVAC system including a gas furnace and a heat pump. I got to know many team members through the process including field manager Tyler, installation manager Clinton and technitians Juan, Conrald, DJ, Brady, Cole and Aaron. Everyone I dealt with were customer-friendly and responnsible. My commendations especially go to Clinton and Juan for their knowledge, professionalism and dedication to deliver the company's promises.
Don”
“Raul was great — super helpful, friendly, and efficient. He was a delight!”
“Austin was very good at explaining the issues and set me up for a rapid replacement for a dead 28 year old furnace in the middle of a cold snap. Very happy with the service!”
“Alex and Cole did an excellent job and worked overtime so we weren't without heat during the installation.”
“We learned from Austin during our annual maintenance that we needed a new furnace. He carefully & professionally explained the problem & reason. He quickly got us an estimate & scheduled the installation for the following day. He even arranged for us to get some space heaters until the installation was complete. We appreciate the help & prompt attention to detail. Thank you, Austin & Ballard Natural Gas!”