“Brady Gannon did an excellent job on our furnace replacement. On-time and efficient!”
“Zack and Eder were very professional and did a great job cleaning out our ducts.”
“We were very pleased with the work done by Ballard Natural Gas converting us from an oil furnace to a heat pump. The estimator was extremely knowledgeable (more than the other companies we got estimates from) and gave us a very detailed quote. It was not the lowest or highest we received, but we trusted them as they seemed to be the most professional company we talked to. All the work was on time and completed promptly. We cannot say enough good things about working with them.”
“Austin Mach came out to inspect my heat pump which hasn't been working well as it's fairly old. He was great at communicating everything and was very knowledgeable and friendly. He was great to work with.”
“From the very beginning, all staff was communicative, professional & efficient and yet still stopping at each juncture to answer our questions. We found Tony very knowledgeable with his years of varying experiences, and the two installers, Alex & Cole, especially hard working, efficient and yet willing to take time to explain their work. They listened to my concern about the placement of the outside unit in the least obtrusive location with professional looking lines, inside & out, so as to look well; and I was very pleased. Cole noted & quickly provided a correction to an old exhaust issue. Problem solving along the way, they seamlessly seemed to be so well trained so that they could continue the installation without hesitation and do so in a 1960’s era home. Otto, their electrician, seemed to quickly figure out what needed to be done and crawled into the attic area of the garage to ensure the electrical lines position ran neatly (and to code), taking out prior PVC lines that were an eyesore. Tony followed up with us to help us more accurately set our new system temperature & fan settings, offering a few helpful suggestions. Their prompt communication, on-time scheduling and accuracy in estimated completion time we appreciated. I would highly recommend.”
“this week Ballard Natural Gas had an entire team take care of replacing my gas furnace installing 2 split ducts and duct cleaning my hundred year-old home.
The entire crew was on time, professional, courteous, and incredibly technically capable. Hats off to Austin, Tyler, Eder, Zack, Brad, Cole & Conrad.
I am a contractor myself and appreciate the logistics and organization of the team. Highly recommend.”
“Alex was knowledgeable, thorough, and worked quickly. Good customer service skills as well.”
“We want to thank Juan, Humberto, Clayton and Aaron for their hard work installing the new HVAC system and removing the old furnace. They were professional, friendly, and willing to answer our questions. They cleaned up after themselves every day and were just a pleasure to have crawling thru our house ;).”