“Thank you for installing a new HVAC system including a gas furnace and a heat pump. I got to know many team members through the process including field manager Tyler, installation manager Clinton and technitians Juan, Conrald, DJ, Brady, Cole and Aaron. Everyone I dealt with were customer-friendly and responnsible. My commendations especially go to Clinton and Juan for their knowledge, professionalism and dedication to deliver the company's promises.
Don”
“Raul was great — super helpful, friendly, and efficient. He was a delight!”
“Austin was very good at explaining the issues and set me up for a rapid replacement for a dead 28 year old furnace in the middle of a cold snap. Very happy with the service!”
“Alex and Cole did an excellent job and worked overtime so we weren't without heat during the installation.”
“We learned from Austin during our annual maintenance that we needed a new furnace. He carefully & professionally explained the problem & reason. He quickly got us an estimate & scheduled the installation for the following day. He even arranged for us to get some space heaters until the installation was complete. We appreciate the help & prompt attention to detail. Thank you, Austin & Ballard Natural Gas!”
“Austin, the technician, has done great job keeping our gas furnace running efficiently. He very professional in his approach. I really appreciate the great service.”
“The technician Austin was very helpful and answered all my questions when our furnace broke. He was able to arrange for an installation with a quick turnaround time. Brady the installer was great and did an excellent job installing the new furnace. Both technicians were very professional and friendly.”
“Nick did an excellent job removing out old gas furnace and installing the new one.”
“We replaced our aged heat pump with a newer model. Throughout the installation the team had great communication and coordination. When we had a question about the unit, they were out the next day to look over the installation. We appreciate the responsive customer service – and we love the new heat pump! Thank you Tyler, Caleigh, Brady, Cole, Aaron and Zoe.”