“This is my second house that Ballard Natural Gas has helped us maintain.
They are without fail professional, personal, punctual and efficient., and always a pleasure to deal with. They put care into what they do and it comes across. Astin was our tech guy today and remains awesome. But no matter who you interact with, you’ll be pleased.”
“Conrad inspected our AC and furnace. He gave us a good idea of what to expect from both units and what our options are. 5 stars!”
“Kevin was on time and worked for about 4 hours to install new heat pump. He was very friendly and kept me informed on progress.
I really appreciate his work ethic.”
“Zachary is terrific. Positive, energetic, friendly, and efficient. The ductwork and blower look SO much better. Truly a pleasure to have Zach and Eder on-site. Getting this job done was delayed by several months due to a short hose and the time it took to get the needed parts. That said when I spoke with Nicole to get the work scheduled, everything went off like clockwork. Great job by all. Thanks.”
“Alex and Cole did a great job installing our heat pump. They were efficient and ensured we were happy before they finished the job. It was a quick and painless experience.”
“Austin came out for the annual service on our heat pump (installed a year ago). He did an excellent job — especially happy that he resolved the noise issue with the heat pump (evidently caused by the stabilizing and noise-dampening brackets). Also flushed our tankless water heater while he was here. Very professional and efficient.”
“Zack & Eder cleaned our ducts and did an excellent job. They are 2 of the happiest folks I’ve seen in awhile, especially while doing their job! They were so happy, they went above and beyond and cleaned our dryer duct as well!!
Then came Jay and Tony for the furnace install. Not only did everything worked the first time, their attention to details were superb. Not only were there no bubbles in the silver tape, they were all aligned! Now that’s attention to detail. Jay then repaired one last issue in my dryer duct that the cleaning crew noticed which again was above and beyond! No extra charges from either crew. They were just genuinely nice guys that wanted to fix a problem they saw, on their own time. How amazing is that to see these days? Fantastic service from both teams. And genuinely super people! Will definitely recommend to friends, neighbors and folks at work!!”
“Excellent timely work courteous and professional service”