“Thank you to Tyler, Kevin, Alex, DJ, Jordan, Edie, and Neil for the outstanding service you gave us in June. Our new unit works so well. Tyler and Neil told us what to expect on install day and everything went as planned with excellent service from all. What a great crew! The electric furnace and air handler provides an even temperature, great airflow and so much less dust!!! Not to mention, we love the air conditioning!! THANK YOU Ballard Natural Gas and Trinity Electric……for a job well done. We appreciate you and our wonderful system. Cammy and Tim”
– Cammy H.
“Justin arrived
The office called to advise me that the schedule was running a little late. Justin arrived soon after and apologized for being late. He was very professional and friendly. He’s been here before, and knew his way around. I took him to the basement and left him to do his work, which he did quickly. I always like having him come. Overall satisfaction is 5.”
– Barbara B.
“Service was thoughtful, helpful and respectful, answering my questions and concerns.
Thank you.”
– Caroline O.
“Garret stopped by to calibrate and ensure our newly installed air conditioner is running in its best condition. Garret was professional, friendly, and a person I would highly recommend to a friend.”
– Taylor H.
“Matt Deehring and Josh came to investigate an issue with our somewhat recently installed heat pump. They were quick, kind, and offered thorough explanations to help us with the issue.”
– Summer H.
“Garret was an excellent service visitor to our home. He was patient and courteous while going out of his was to explain the situation that caused our air conditioner to not work. He accurately and honestly predicted the future services that would be required to solve our problem. His three visits were pleasant and competent. Thanks for providing his services. It now works!”
– Denis F.
“Garrett was very professional and knowledgeable. He explained what he was did, the condition of our items, and what he recommended.
Thank you very much.”
– Suzanne J.
“Justin has been coming to my house for at least 3+ years. He is service focused, knowledgeable, and professional. I also like that he remembers the light bulb that help clean the air. Great customer service.”
– Megan D.