“Justin and Chris were here in our home today to service our 2 gas fireplaces. They were thorough, courteous, and efficient. This is my first experience with Ballard Natural Gas, but we will definitely use them again.”
– Nancy K.
“Josh arrived on time, listened to my concerns, addressed my concerns, and provided clear information.”
– Gary M.
“As a property manager, it’s essential that I get quick responses when the heat goes out, and quality repairs to fix the problem, and the whole Ballard Natural Gas team has been great all around. Josh and Norm were awesome, and fixed our most recent furnace problem in no time at all. And as business owner myself, I always appreciate it when a company goes above and beyond in terms of customer service, and these guys rock. Thank you again, you’ve made a happy customer for life, and keep up the great work guys!!! -EJ-”
– Eric J.
“Justin and Chris (“in-training”) arrived exactly on-time, offered to remove their shoes, and completed my gas furnace inspection. One part needed replacement, and they had it out in the van! Super nice, efficient, and let me know about saving maintenance fee by signing up for a program!”
– Karen K.
“Matt Dehring was very professional and helpful. Thank you.”
– Daniel C.
“These guys are great. The technician, Norm, was timely, professional and action oriented – resolving my issues in a few short hours. Big thanks to the whole team.”
– Dave N.
“An non-emergent appointment was made on-line at 8:00 on a Tuesday and Justin and Chris arrived promptly at 8:00 the following day. Their service was excellent. They were courteous, considerate and professional and wore masks, for our protection and theirs, the entire time. Thank you both!”
– Dan L.
“Had mini splits installed last week. Last summer was brutal as our home faces west. Conner and Alegandro were the installers. Mike was the electrician I believe. They were great! Very respectful of our home, explained everything they were going to do and what they did, consistently asked if I had questions, closed my backyard gates when they were done for the day, wonderful clean up! The line hide painting matches perfectly. I’m so impressed with these young men and the service they provided. I will recommend Ballard Natural Gas!”
– Susan W.
“Justin and Chris (in training) performed annual maintenance on our 10-year-old Trane furnace. They were friendly and got right down to business. The furnace checked out well and they were done in about 20 minutes. BNG has come a long way in 10 years. Very professional and customer service oriented.”
– Bryant B.