“It was great!
The technician came out and did a great job. Explained what he did. He was courteous and professional.
I also really liked the additional text messages that told me who was coming and a bit about their background.
The text also included a link that shows me where the technician is at. I don’t really need to know that. I didn’t look because it’s just information overload. But what’s important to me is what they do when they get here.”
– Richard S.
“On time Prompt service by a Kind/Courteous Service Technician”
– Orlando M.
“Josh was the first tech who came out to assess the problem. Turned out to be a computer board in the furnace. Josh was professional and efficient. Diagnosis was quick and accurate. Seth called next working day to give me repair estimate and schedule appointment. Prompt and professional. Justin came out to do the repair the following day. Prompt, professional and efficient. Let’s give all three a raise in pay and a thumbs up for Ballard Natural Gas. Great work!”
– Marilyn A.
“Felt compelled to write a positive review for Garrett. He came out yesterday to dig into the problem(a) we were having with our heat pump and thermostat. He was patient, thorough, professional, and took the time to explain everything to us before leaving. Would highly recommend Garrett and hope he’s appreciated for his service with Ballard Natural Gas.”
– Jennifer D.
“Garrett is great! He was attentive and efficient. I definitely feels taken care of.”
– Andrea K.
“Fair price. Courteous. On time. told me all he did. Made appropriate recommendations. I like these people”
– Susan S.