“Josh and Brenden explained the process really well and took extra care with our extra dusty ductwork. Thanks!”
– Ron P.
“I just had my first experience with BNGS. Norm’s arrival was timely and he communicated well. He was informative about the furnace in the house we recently purchased. He did a good job. I would certainly recommend BNGS to friends.”
– John S.
“Clinton was on time, courteous, and pleasant. During maintenance he discovered a part that needed replacing, showed me the defect in the part, told me how much it would be to replace, and made the repairs quickly. He offered to remove his shoes before he came in my home, kept his face mask on, and cleaned up after himself in the furnace closet. Always a good experience with BNG and Clinton is no exception. Highly satisfactory.”
– Margaret A.
“I also had my tankless gas unit serviced. Garrett was friendly, answered all my questions patiently, and informed me as he worked. Booking was straight forward and pricing transparent. Definitely recommend BNG!”
– Leila E.
“Garrett was quick and professional; appreciate the great service. 8/27/21”
– C S.
“Clinton worked quickly and did a great job of explaining what he checked during this annual maintenance. He also suggested some additional equipment/services that would prolong the life of the furnace. Very helpful!”
– G M.
“The heat pump was installed a few weeks ago, very prompt and professional job. We have had service visits, now the problem has been found. It is a part Ballard Natural Gas buys from a vendor. Garrett was prompt, friendly, knowledgeable and communicated with us clearly. I look forward to having the heat pump work, recognizing Ballard and Garrett have done everything they could.”
– Stephanie B.
“Our water heater wasn’t working this morning and Garett was able to come right away. In just a few minutes our hot water was working again. Great experience and I appreciate their quickness.”
– Bobby L.
“Garett was our service technician this evening. He came to our house on an emergency call about 9 pm. Our Train AC compressor had stopped working. Garett immediately spotted a blown fuse, replaced both of them, checked the coolant temperature, and buttoned the unit back up in less than 30 minutes. He was polite, friendly and competent, a quality technician and a great representative of Ballard Natural Gas Service.”
– Mark H.