“Clinton worked quickly and did a great job of explaining what he checked during this annual maintenance. He also suggested some additional equipment/services that would prolong the life of the furnace. Very helpful!”
– G M.
“The heat pump was installed a few weeks ago, very prompt and professional job. We have had service visits, now the problem has been found. It is a part Ballard Natural Gas buys from a vendor. Garrett was prompt, friendly, knowledgeable and communicated with us clearly. I look forward to having the heat pump work, recognizing Ballard and Garrett have done everything they could.”
– Stephanie B.
“Our water heater wasn’t working this morning and Garett was able to come right away. In just a few minutes our hot water was working again. Great experience and I appreciate their quickness.”
– Bobby L.
“Garett was our service technician this evening. He came to our house on an emergency call about 9 pm. Our Train AC compressor had stopped working. Garett immediately spotted a blown fuse, replaced both of them, checked the coolant temperature, and buttoned the unit back up in less than 30 minutes. He was polite, friendly and competent, a quality technician and a great representative of Ballard Natural Gas Service.”
– Mark H.
“Garett was great. Super helpful and efficient.”
– Kevin H.
“Clinton was fabulous. Very courteous, wore a mask, asked if shoes needed removal (no) and just very nice. I signed up for next year’s maintenance because of his great attitude. He did an excellent job cleaning the glass as well!”
– Sharyl G.
“Justin did an Excellent job!
Prompt, kind and professional.”
– Mike S.
“Great job! The experience was very positive. Garett completed the repair in a timely manner.”
– Robert T.
“Clinton cleaned my gas furnace. He was very informative regarding the maintenance of my furnace and air conditioning system. He recommended a duct cleaning and let me know when it had been done last in my house. He suggested services that would be beneficial to my home without any pressure.”
– Autumn H.