“Garrett did a good job of describing what he was going to do to investigate our furnace gas leak, discovered the leak, and corrected the problem. He was very efficient and personable. Thanks!”
-Gordon and Dianne
“Garrett was very professional and kind. He was very patient in answering all our questions. He ordered us filters and set up duct cleaning.”
– Wendy H.
“I appreciated Clinton’s professionalism and knowledge — when he serviced the furnace he was also happy to answer related questions.”
– Carolyn H.
“Excellent communication leading up to the appointment. Swift work while on-site. Explained the situation well and walked me through the resolution and preventative measures. Very glad we’re working with Ballard Natural Gas Service.”
– Doug U.
“Josh & Jaden did a good job cleaning the duct work”
– Thomas V.
“Matt arrived right when promised and went to work after a nice introduction to what he would be doing. He explained each step of the process for maintaining our heat pump and air-exchanger. He gave a clear description of what was needed to clean our ducts and by afternoon I had all the reports and estimates I asked for. Efficient, thoughtful, friendly. Thank you Matt D.”
– Victoria C.
“Clinton was very helpful. He worked on both our furnace and our gas fireplace and answered questions I had very clearly. His work gives me confidence in your company and makes me pleased that I have a contract with you for regular maintenance.”
– Daniel C.
“Garrett did a great job! Very knowledgeable, friendly and polite. I am requesting him to come again to replace the control board.”
– Joseph G.
“Garrett serviced my gas furnace, heat pump and tankless water heater.
He was friendly while professional, efficient, made a recommendation for a part replacement which I felt comfortable accepting. Also advised me to have my gas fireplace insert added to next year’s service agreement which I did.
I appreciated his help.”
– Diane M.