“Juan arrived on time to replace an existing tankless water heater. He was friendly, efficient, and knowledgeable. He was extremely neat, placing drop cloths everywhere protecting any area he anticipated moving or working. Several times the installation created issues that were not anticipated. He rectified them professionally and calmly never appearing to be flustered. After a day taking longer than anticipated he never lost his cool. Before leaving everything was clean and orderly, leaving no indication that he had ever been on the property.”
- Peter L.

“They moved my appointment 2 times and made me wait for the technician for about 4 hours; after that, they told me they couldn't make an appointment. I am disappointed with this company and will look for a new one.”

- Hiep T.

“Brady and Cole did a great job with the installation of our new furnace and air conditioning unit. The heat works fine, but the cooling had some electronic issues during startup. We look forward to seeing Clinton and the service tech to get the system up and running. I know Ballard Natural Gas will come through.”

- Bill E.

“Easy to set apt. Good communication about arrival time. Austin was knowledgeable about my furnace and other questions I had about Heating/AC systems. Quick, efficient and friendly.”

- Suzanne H.

“Conrad does a fabulous job! This is the second or third time he has provided services for our heater and he is extremely professional, knowledgeable and polite.”

- Geri P.

“Had such a great experience from the very time I contacted your company about my furnace quitting! Conrad arrived on Friday, Tyler on Monday, Zachery and employee that I can’t remember his name (sorry) vacuumed the ducts, then on Tuesday Juan put in a new furnace! And Ashley, Amy and Zoey were so helpful on the phone, setting up everything! What a great crew! I’d give 10 stars to each of them! I am so pleased with all aspects of your company!!! And the cost?… so reasonable!”

- Deb B.

Need HVAC Service?

Contact the Experts at Ballard Natural Gas Service.

Call Us at 206-784-8101!