“As always, Ballard Natural Gas provided us with stellar service from beginning to end. We were proactively reminded (a month in advance) that we prepaid for our yearly service and the appointment should be made for maintenance. When I didn't respond after a couple of weeks, they followed up with a courtesy call to make sure we received the service and set the appointment with me.
We received an appropriate amount of reminders prior to appointment day and were contacted the morning of directly by the technician (the very delightful Daniel Dunham!) who could not have been more prompt, polite, and thorough.”
- Jimmie C.