“They kept us informed as the tech was on his way. Tech was timely and very professional. Same guy we have had before which is reassuring. Performed the maintenance as requested and made one suggestion which we decided to do. Professional all the way around. We will continue to used Ballard” – Alan G.
'- Alan G.
“Justin and Chris were here in our home today to service our 2 gas fireplaces. They were thorough, courteous, and efficient. This is my first experience with Ballard Natural Gas, but we will definitely use them again.” – Nancy K.
'- Nancy K.
“Furnace without heat would indicate immediate help. Your technician Garrett Hamilton was on time, knowledgeable and friendly. The repair needs a part which he has to order. He showed me a way to temporarily get the heat running until the part can be obtained and installed. Thank you all for your kindness and help. I’ve been a Ballard customer for over 20 years, one of my many good choices, and have sent many friends your way. Merry Christmas and blessings on all of the staff.” – Patricia P.
'- Patricia P.
“Garrett did an excellent job replacing our natural gas water heater. On time, courteous, efficient and great to work with. Ballard Natural Gas has helped us several times over the years and is the only company we call. Prompt response and efficient scheduling and very highly recommended. Thank you!” – Bill L.
'- Bill L.
“Thank you for sending Garrett to check on the issue with our HVAC unit . He was very thorough and informative, and explained everything I had questions about.” – Lynne M.
'- Lynne M.
“He was amazing. Never tried to fast talk me or hide anything. Knew I had a hard time with his office already and was very courteous. Very knowledgeable and still wanted to call tech support to make sure he wasn’t wasting mine or his time. Overall a pleasure to work with.” – Chuck D.
'- Chuck D.
“Garett was kind and very polite. He shared with me what he did to keep my furnace in top shape as well as help me book the cleaning of my ducts to help with the dust in the house.

He did an amazing job.” – Angelique R.
'- Angelique R.

Great emergency service on a cold, snowy night without heat. They were courteous, prompt, and professional. The photo of the service-person who would be arriving texted beforehand was a great security feature that meant a lot. I’m very happy with the work and will be using them in the future.

-Shaun O.