Ballard Natural Gas Service is your trusted source for full-service heating and cooling services, HVAC installation, maintenance, and repair, and electrical services. Since 1993, we have been locally-owned and operated, and we have more than 30 years of experience in the HVAC industry. Check out our glowing reviews!

Trane heat pump that is quiet enough to be approved for Seattle's noise ordinance.

Heat Pump Benefits

In 2022, heat pump sales exceeded gas furnaces in the U.S. for the first time, with over a staggering 4.3 million units sold.

  • Easy to Maintain: They provide heating and air conditioning, meaning you only need to maintain one unit instead of two.
  • Efficiency: A heat pump can deliver three times more energy than the electricity it consumes. You enjoy lower energy bills every month.
  • Environmentally Friendly: Unlike a gas furnace, they do not burn fossil fuels, allowing you to enjoy a cleaner energy source and better indoor air quality.

Interested in reaping the benefits of a heat pump, including significantly lower energy bills? Schedule a free consultation today, and let’s explore if it’s the right fit for your home.

Learn more about heat pump installation.

What About the Cold Weather?

According to the International Energy Agency, some of the world’s coldest countries, such as Norway, Sweden, and Finland, have the greatest rates of heat pumps.

Mitsubishi hyper heat ducted heat pump

Heat Pump Maintenance

Be sure to schedule routine heat pump maintenance to keep your HVAC equipment running at peak capacity throughout the year. Our maintenance team will check the heat exchanger, blower, refrigerant lines, and other components to ensure your system operates at optimum efficiency.

Plus, our experts will catch those minor issues before they turn into costly problems. We’ll offer you whole-house solutions to conserve energy use while increasing your comfort. Call us today!

Learn more about heat pump maintenance.

Install a Heat Pump in Your Home

Start saving today—take advantage of federal tax credits to install a heat pump in your home. Call Ballard Natural Gas Service at 206-784-8101 or request service online and one of our Design Experts will meet with you to work on the most efficient ways to heat and cool your home. From Woodinville to Ballard and surrounding cities, we are your local HVAC resource.

Need Heat Pump Service?

Contact the Experts at Ballard Natural Gas Service.

Call us at 206-784-8101!

“The maintenance that was performed was not done correctly, and I had to contact the company to address the issue. Prior to the installation, there were dampers on all ducts. Modifications were made to one of the ducts to accommodate the size of the new unit, and the damper on that duct is now missing. However, the service manager insists that no dampers were ever installed, despite the fact that their team previously adjusted them to regulate airflow.
This has been a very disappointing experience, as the problem remains unresolved and we continue to go in circles without a solution.”
- Luis B.

“We replaced our aged heat pump with a newer model. Throughout the installation the team had great communication and coordination. When we had a question about the unit, they were out the next day to look over the installation. We appreciate the responsive customer service – and we love the new heat pump! Thank you Tyler, Caleigh, Brady, Cole, Aaron and Zoe.”

- R B.

“After 25 years, we needed to replace our intermittently working gas furnace. Tony came out to assess our needs, offering an estimate for both a gas furnace replacement and a new Mitsubishi heat pump. Tony was thorough in his assessment, and patient and friendly answering questions over email. We ultimately decided on the heat pump since we did not already have an a/c unit. The installers and electrician (Jay, Anthony, and Aaron) were great – friendly, clean and careful. Excellent experience from start to finish. The heat pump is much quieter than our previous gas furnace, and our home is consistently warm and toasty. Thank you BNG!”

- Suzanne P.

“Ballard Natural Gas was terrific at every step in the process to replace our old heat pump. Tony was detailed & informative as we considered options & inspired great confidence in our decision to move forward. Jay, Anthony & Otto were excellent during the install itself. They were thorough, effective & very efficient. They went beyond expectations in their approach & in leaving a very clean set-up. They also took care of a site issue that needed an update.
Since the install, our home has never been warmer. The system was sized well & We’re super pleased with the outcome! Thank you!!”

- Lori R.

“Brady and Cole installed a new furnace for us. They did a smooth job and explained everything with clarity and patience. We appreciate their professionalism.”

- Carlos M.

“Ballard Natural Gas Service installed a Mitsubishi Heat Pump to replace our old natural gas furnace and air conditioner. The crew of Brady, Cole, and Otto were professional, courteous, and thorough both with the installation, and with the removal of the old equipment.”

- Don H.

“We had used a different company for maintenance on our gas furnace, and when the time came to replace it, we went to them first to get an estimate for replacing it with a heat pump. Their salesperson seemed fine, but did not provide a solution we were quite satisfied with – he said the unit would have to go on the front of the house, which we were less than thrilled about. He also maintained that a split would not be necessary for our spacious, high-ceilinged upstairs. We had our doubts, given that many of our friends and neighbors have needed splits.

We went to Ballard for a second estimate. Tyler seemed much more knowledgeable. Unlike the first salesman, he took out his tape measure and actually measured the distance from the side of our house to the property line, determining the unit could indeed go on the side. Yay. Upon viewing the upstairs, he told us that a split would be necessary. This made much more sense to us. The quote he provided was comparable to the other company and there was no pressure to accept.

A few days later the crew of Juan, Nick, Anthony and Aaron showed up. All four were professional, friendly, and knowledgeable. In addition, we very much appreciated how mindful they were about our two indoor-only cats, taking extra care to keep doors closed. The work was done efficiently – we had been told it would take two days but they got it done in one. That said, it was not a rush job and they took their time to make sure each part of the job was done well. They were happy to explain what they were doing any time we came by with questions.

We were surprised that the unit they installed was smaller than the tall ones several neighbors have, but so far it's doing the job just fine, and we don't doubt that Tyler knows his stuff and designed the system appropriately. Their cleanup was a little less than complete, but we have no serious issues with it. They totally deserve this five-star review. We will be recommending Ballard to others.”

- E G.