“Jay and Anthony were outstanding!! They arrived on time, explained the installation process and completed the job in a timely manner. They went through the thermostat installation giving great assistance in understanding the technicalities of the device. It was actually quite simple, buy they were very helpful and made it very easy. They also went out of their way to assist with a glass fireplace insert issue we were having and they fixed that once the new furnace installation was complete. These two were very professional. knowledgeable and considerate! Couldn't ask for a better installation experience!! You are lucky to employ these two as they are both great guys to boot!! I would definitely ask for this team if I were buying a furnace! Thanks!! Ric”

- Richard C.

“Juan arrived on time to replace an existing tankless water heater. He was friendly, efficient, and knowledgeable. He was extremely neat, placing drop cloths everywhere protecting any area he anticipated moving or working. Several times the installation created issues that were not anticipated. He rectified them professionally and calmly never appearing to be flustered. After a day taking longer than anticipated he never lost his cool. Before leaving everything was clean and orderly, leaving no indication that he had ever been on the property.”

- Peter L.

“They moved my appointment 2 times and made me wait for the technician for about 4 hours; after that, they told me they couldn't make an appointment. I am disappointed with this company and will look for a new one.”

- Hiep T.

“Brady and Cole did a great job with the installation of our new furnace and air conditioning unit. The heat works fine, but the cooling had some electronic issues during startup. We look forward to seeing Clinton and the service tech to get the system up and running. I know Ballard Natural Gas will come through.”

- Bill E.

“Easy to set apt. Good communication about arrival time. Austin was knowledgeable about my furnace and other questions I had about Heating/AC systems. Quick, efficient and friendly.”

- Suzanne H.

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Contact the Experts at Ballard Natural Gas Service.

Call Us at 206-784-8101!