“Josh was good with the maintenance this morning. Right on time, very polite. And we got talking about what might make our home experience better — air quality and such. Josh is easy to talk to and did not seem rushed. So we had a chance to go over some questions that occurred to me later in our discussions. As a result, we have ordered some improvements/enhancements.
Thanks for the great service, Josh. And thank you, Ballard N G.”
– Jim S.
“Garrett did a great job completing our annual maintenance for our furnace and heat pump. Included an impromptu troubleshooting of our control panel, where he found and fixed a loose wire. Always enjoy having the Ballard Natural Gas team come through for service.”
– Keene O.
“Josh did a great job with our furnace maintenance and duct cleaning. He was on time and efficient, and also friendly and helpful in answering all our questions.”
– Brent S.
“Garrett did a wonderful job. He was quick and efficient and explained everything well.”
– john b.
“Our technician, Josh, was knowledgeable and professional. Thank you!”
– Brian B.
“Garrett was wonderful! He called when there was a scheduling conflict to let me know that he would be later than scheduled, much appreciated. And he was very professional, efficient and friendly.”
– Barbara H.
“He was amazing. Never tried to fast talk me or hide anything. Knew I had a hard time with his office already and was very courteous. Very knowledgeable and still wanted to call tech support to make sure he wasn’t wasting mine or his time. Overall a pleasure to work with.”
– Chuck D.
“Garrett was friendly, helpful and focused on trying to help us today. He quickly identified the problem and then came up with the solution. He is an asset to Ballard Natural Gas Service.”
– Julie B.
“Josh was thorough and efficient in inspecting our gas furnace and explaining his findings to us. He also gave us suggestions for using the system’s fan during smokey summer months. We particularly appreciated the lack of “upselling” which has been an annoyance with past service people.”
– Larry Y.