“My service experience was great. A technician was sent to my home the very next day! The technician was on time and a text was sent prior to his arrival to let me know he was on his way which was helpful. Garrett, the technician who came to our home was courteous, knowledgeable and very helpful!”
– Janet M.
“Josh Anderson just serviced our duct system in an efficient and fast manner. Also gave us hints for better air flow in the house. Also I would like to mention that Clinton Brook did a good job servicing out furnace on 5/5/21.
Both technicians were here on time and did a fine job.
– Wiley H.
“Clinton did a great job replacing our water heater. He was polite, worked efficiently, and got the job done well. We only had to wait a day to get the water heater installed as well. Thank you!”
– Mark J.
“The Thermostat to our heater and heat pump failed. Ballard came out within 24 hours and will replace it tomorrow! Our technician, Garrett , was very polite, accommodating and efficient! He knew what he was doing and was in and out in no time!
Very happy with this service.”
– Anita M.
“Josh was very professional and efficient, and told us how he found the condition of our air ducts when he was through. Left the work areas clean.”
– James L.
“Garrett did a good job of describing what he was going to do to investigate our furnace gas leak, discovered the leak, and corrected the problem. He was very efficient and personable. Thanks!”
-Gordon and Dianne
“Garrett was very professional and kind. He was very patient in answering all our questions. He ordered us filters and set up duct cleaning.”
– Wendy H.
“I appreciated Clinton’s professionalism and knowledge — when he serviced the furnace he was also happy to answer related questions.”
– Carolyn H.
“Excellent communication leading up to the appointment. Swift work while on-site. Explained the situation well and walked me through the resolution and preventative measures. Very glad we’re working with Ballard Natural Gas Service.”
– Doug U.