“Garett was courteous, efficient, and knowledgeable. He identified the problem right away, and got my furnace running again. He noted some things that would probably need to be addressed in the future, but he did not do a hard sell or otherwise try to pressure me into taking care of those things now. Great job, Garett!”
– David B.
“Garrett did an excellent job replacing our natural gas water heater. On time, courteous, efficient and great to work with. Ballard Natural Gas has helped us several times over the years and is the only company we call. Prompt response and efficient scheduling and very highly recommended. Thank you!”
– Bill L.
“Josh and Brenden explained the process really well and took extra care with our extra dusty ductwork. Thanks!”
– Ron P.
“I just had my first experience with BNGS. Norm’s arrival was timely and he communicated well. He was informative about the furnace in the house we recently purchased. He did a good job. I would certainly recommend BNGS to friends.”
– John S.
“Clinton was on time, courteous, and pleasant. During maintenance he discovered a part that needed replacing, showed me the defect in the part, told me how much it would be to replace, and made the repairs quickly. He offered to remove his shoes before he came in my home, kept his face mask on, and cleaned up after himself in the furnace closet. Always a good experience with BNG and Clinton is no exception. Highly satisfactory.”
– Margaret A.
“I also had my tankless gas unit serviced. Garrett was friendly, answered all my questions patiently, and informed me as he worked. Booking was straight forward and pricing transparent. Definitely recommend BNG!”
– Leila E.
“Garrett was quick and professional; appreciate the great service. 8/27/21”
– C S.
“Clinton worked quickly and did a great job of explaining what he checked during this annual maintenance. He also suggested some additional equipment/services that would prolong the life of the furnace. Very helpful!”
– G M.
“The heat pump was installed a few weeks ago, very prompt and professional job. We have had service visits, now the problem has been found. It is a part Ballard Natural Gas buys from a vendor. Garrett was prompt, friendly, knowledgeable and communicated with us clearly. I look forward to having the heat pump work, recognizing Ballard and Garrett have done everything they could.”
– Stephanie B.