“The heat pump was installed a few weeks ago, very prompt and professional job. We have had service visits, now the problem has been found. It is a part Ballard Natural Gas buys from a vendor. Garrett was prompt, friendly, knowledgeable and communicated with us clearly. I look forward to having the heat pump work, recognizing Ballard and Garrett have done everything they could.”
– Stephanie B.
“Our water heater wasn’t working this morning and Garett was able to come right away. In just a few minutes our hot water was working again. Great experience and I appreciate their quickness.”
– Bobby L.
“Garett was our service technician this evening. He came to our house on an emergency call about 9 pm. Our Train AC compressor had stopped working. Garett immediately spotted a blown fuse, replaced both of them, checked the coolant temperature, and buttoned the unit back up in less than 30 minutes. He was polite, friendly and competent, a quality technician and a great representative of Ballard Natural Gas Service.”
– Mark H.
“Garett was great. Super helpful and efficient.”
– Kevin H.
“Clinton was fabulous. Very courteous, wore a mask, asked if shoes needed removal (no) and just very nice. I signed up for next year’s maintenance because of his great attitude. He did an excellent job cleaning the glass as well!”
– Sharyl G.
“Justin did an Excellent job!
Prompt, kind and professional.”
– Mike S.
“Great job! The experience was very positive. Garett completed the repair in a timely manner.”
– Robert T.
“Clinton cleaned my gas furnace. He was very informative regarding the maintenance of my furnace and air conditioning system. He recommended a duct cleaning and let me know when it had been done last in my house. He suggested services that would be beneficial to my home without any pressure.”
– Autumn H.
“Clinton Brook was on-time and your communication on his arrival time was appreciated. More importantly, Clinton easily and quickly found the problem and the repair was completed quickly. He explained everything to me well, giving me a sense of relief and confidence in his work.”
– Scott J.