“Garrett was excellent. He explained what he was doing the whole way through and answered some of my basic questions. He offered a few additional services but wasn’t pushy. Won me over as a customer.”
– Victor E.
“Just wanted to thank you for sending Garrett out this evening to check our furnace that is not working. He did an awesome job assessing the problem, explaining what is needed and gave us recommendations for things we could do to make our system run better once it is repaired. Garrett is very knowledgeable, professional and helpful. Thank you!”
– Debra B.
“Justin was great! He completed a service maintenance on our gas furnace, explaining all his steps, reviewing photos, and changing the air filter… all done quickly and pleasantly. Appreciate the new scheduling reminder and appointment systems, too!”
– Elizabeth C.
“I am very pleased and satisfied with the gas furnace annual maintenance work that Justin did for us on 11/3. He reviewed with me what he did, what he saw and what it meant. Justin has done this work for us for at least three years now and we are happy that he continues to do it.”
– Daniel D.
“Justin continues to offer great service both with the yearly maintenance as well as today replacing the wall thermostat. He’s prompt in timing and works efficiently, always answering any questions I might have.
Thank you, David”
– David S.
“Justin gave us great service. He explained what needed to be done and why, the cost, and
got to work. He was courteous and helpful. We’d welcome him back next year.”
– Bruce M.
“Justin has serviced our funaces for the past several years. He has been efficient and very professional! I highly recommend him and Ballard Natural Gas for furnace needs.”
– Patti K.
“Justin did a great job on annual maintenance for my gas furnace and MERV 16 air filter unit. Friendly, efficient, neat, orderly and answered all of my questions.”
– Neal G.
“We appreciated the excellent customer service and technical knowledge that Justin provided for our yearly maintenance. He answered our questions and made us feel comfortable. I was thankful that my questions about the cloud system was followed up by Seth and how to proceed. Thank you to both Justin and Seth.”
– Samuel C.