“Josh was the first tech who came out to assess the problem. Turned out to be a computer board in the furnace. Josh was professional and efficient. Diagnosis was quick and accurate. Seth called next working day to give me repair estimate and schedule appointment. Prompt and professional. Justin came out to do the repair the following day. Prompt, professional and efficient. Let’s give all three a raise in pay and a thumbs up for Ballard Natural Gas. Great work!”
– Marilyn A.
“Felt compelled to write a positive review for Garrett. He came out yesterday to dig into the problem(a) we were having with our heat pump and thermostat. He was patient, thorough, professional, and took the time to explain everything to us before leaving. Would highly recommend Garrett and hope he’s appreciated for his service with Ballard Natural Gas.”
– Jennifer D.
“Garrett is great! He was attentive and efficient. I definitely feels taken care of.”
– Andrea K.
“Fair price. Courteous. On time. told me all he did. Made appropriate recommendations. I like these people”
– Susan S.
“Furnace noise.
Justin stopped by and took care of it.
Thank you!”
– David S.
“Justin did terrific job with our furnace maintenance this fall.”
– sheila M.
“They are always good about calling back and setting appointments. They’re great about telling you who is coming and giving you as much information as they can on when they’ll be there. Justin quickly identifies two problems and just as quickly found quick solutions. He was great about answering questions and giving advice on things we can do to help keep things running. Everyone I’ve dealt with here is nice, patient and professional!”
– Scott S.