“Garrett was great. Prompt, polite, knowledgeable and efficient. I’m very happy with Garrett.
I don’t like it when companies don’t trust their own workers. So I despise these surveys.”
– Roslyn D.
“Clinton did a great job. He clarified all logistic and cosmetic decisions before taking action. Everything turned out great! Love or new instant water heater system!
-Gabe”
– Gabe H.
“Josh performed the annual service maintenance for our furnace. He was efficient, knowledgable and friendly.”
– Elizabeth H.
“Thank you for sending Garrett to check on the issue with our HVAC unit . He was very thorough and informative, and explained everything I had questions about.”
– Lynne M.
“Clinton was great. He was just as committed to a clean, professional look as I was hoping to get, and worked fast, but carefully.”
– Brian A.
“I needed a repair right away and Ballard arrived in less than an hour. Great service from Garrett! He was able to fix it quickly and explained everything to me. I wish all service repair from other companies was this fast, good and personable. I loved getting his bio/background in an email prior to his arrival. Nice to know who’s doing the work and that they’re super qualified.”
– Tvic W.
“We had an overall positive experience with Ballard Natural Gas. There were some unforeseen equipment problems, however the inconvenience to us was minimal. Josh, the technician, was very professional and apologetic. Donnie, the service coordinator, immediately contacted us to reschedule to a convenient date. Both were pleasant to work with. Josh showed us how to set our thermostat to allow optimal air movement throughout our house in the summer.”
– J W.
“Garrett provided superb service with a smile. Explained everything.”
– jeff a.
“Scheduling was easy, pricing was clear and upfront. Communication about technician’s arrival was thorough. Technician (Clinton) was on time, fast, explained the issue clearly and had good recommendations about needed service items.”
– Mark P.