Ballard Natural Gas Service stands behind every new equipment installation with a lifetime workmanship warranty. This commitment ensures that our customers receive the lasting value they deserve and expect. Our installers’ precision, care, and attention to detail allow us to confidently offer this warranty on all systems we install.* No service fee will be charged.
Our Lifetime Workmanship Warranty covers the following items:
- Low-voltage electrical wiring, wire nuts, straps, clamps, and terminal connections (excluding the thermostat itself)
- Refrigerant piping and plumbing that we install is guaranteed to be leak free
- Refrigerant piping and plumbing insulation that we installed
- Equipment pads, stands, jacks, and vibration devices
- Our warranty does not including the cost of gaining access to underground or other inaccessible piping
- Metal duct work and filter latches
- Duct work installations
- Sheet metal straps, clamps, fasteners, hangers and connectors
- Metal venting
- PVC venting for ENERGY STAR® rated equipment
- Condensation drain piping, hangers, and fittings for ENERGY STAR® equipment (not including the condensate pump itself)
- Gas piping and shut off valves
- High-voltage electrical wiring, conduit fittings, straps, clamps, and terminal connectors
We stand behind our installs for life. If an issue ever comes up because of how the system was installed, we’ll fix it at no charge.*
*Honored with proof of annual system maintenance