“Brady and Cole did a great job with the installation of our new furnace and air conditioning unit. The heat works fine, but the cooling had some electronic issues during startup. We look forward to seeing Clinton and the service tech to get the system up and running. I know Ballard Natural Gas will come through.”
“Easy to set apt. Good communication about arrival time. Austin was knowledgeable about my furnace and other questions I had about Heating/AC systems. Quick, efficient and friendly.”
“The service technician George Watts was excellent. Very courteous and professional.”
“Conrad does a fabulous job! This is the second or third time he has provided services for our heater and he is extremely professional, knowledgeable and polite.”
“Daniel is wonderful! Personable, professional, and thorough.
We have been loyal customers of Ballard Natural Gas for decades and highly appreciate your staff's excellent customer service whether in person or on the phone.
Daniel may be new to the BNG crew but he certainly fulfills the expectations of continued quality care.
Thanks to all of you!!!”
“Matt handled the annual maintenance visit and was great as always. Thank you!”
“Had such a great experience from the very time I contacted your company about my furnace quitting! Conrad arrived on Friday, Tyler on Monday, Zachery and employee that I can’t remember his name (sorry) vacuumed the ducts, then on Tuesday Juan put in a new furnace! And Ashley, Amy and Zoey were so helpful on the phone, setting up everything! What a great crew! I’d give 10 stars to each of them! I am so pleased with all aspects of your company!!! And the cost?… so reasonable!”
“Ballard Natural Gas service was stellar. From Ashley in the office fielding my questions and concerns and subsequently scheduling — to Chris who found the problem and repaired in record time. Cordial, intelligent, and clearly experienced. 100% recommendation.”
“Technition was very knowledgeable and thorough.”