“We appreciated the excellent customer service and technical knowledge that Justin provided for our yearly maintenance. He answered our questions and made us feel comfortable. I was thankful that my questions about the cloud system was followed up by Seth and how to proceed. Thank you to both Justin and Seth.”
– Samuel C.
“Great fast service by Justin”
– Tarik B.
“Justin did a great job on my gas furnace and two fireplaces. Friendly, efficient and made sure all of my questions were answered.”
– Diane B.
“Josh was polite and efficient, a pleasure to work with.”
– Tim N.
“Garett was courteous, efficient, and knowledgeable. He identified the problem right away, and got my furnace running again. He noted some things that would probably need to be addressed in the future, but he did not do a hard sell or otherwise try to pressure me into taking care of those things now. Great job, Garett!”
– David B.
“Garrett did an excellent job replacing our natural gas water heater. On time, courteous, efficient and great to work with. Ballard Natural Gas has helped us several times over the years and is the only company we call. Prompt response and efficient scheduling and very highly recommended. Thank you!”
– Bill L.
“Josh and Brenden explained the process really well and took extra care with our extra dusty ductwork. Thanks!”
– Ron P.
“I just had my first experience with BNGS. Norm’s arrival was timely and he communicated well. He was informative about the furnace in the house we recently purchased. He did a good job. I would certainly recommend BNGS to friends.”
– John S.
“Clinton was on time, courteous, and pleasant. During maintenance he discovered a part that needed replacing, showed me the defect in the part, told me how much it would be to replace, and made the repairs quickly. He offered to remove his shoes before he came in my home, kept his face mask on, and cleaned up after himself in the furnace closet. Always a good experience with BNG and Clinton is no exception. Highly satisfactory.”
– Margaret A.